6907 Childsdale Ave
Rockford, MI 49341
For technical support, use the email address above or 616-364-5503 9AM-7PM Eastern time
Also on Facebook. Search for @BrothersKeeperGenealogy
Also you can join the BK discussion group (copy and paste the following) https://groups.io/g/BrothersKeeperGenealogy?fbclid=IwAR1ngpXa_enb35Ag6WR-OLXceX-etHcrs-MMYHgFg9KHr2kcC0v1QdfZ5q0
All prices are in U.S. dollars.
Free shipping if you are ordering a full version (new registration) OR if the order is shipped to USA. There is a $6 shipping charge added if this is an Update order that is shipped outside of the USA.
Packages are sent first class mail in the USA and Airmail to other countries.
Orders are normally shipped out in 2 to 4 days, so USA orders should arrive in about 1 week, but foreign orders may take up to 2 or 3 weeks to arrive. *NOTE* currently the time for Canada and a few other countries is 4 or 5 weeks, probably because of less air flights or other delays from the virus.
Return policy: You may return items within 60 days for a full refund, except for postage costs.